Studio Rules & Guidelines
No Hassle Membership
- Transparent Pricing: No enrollment, initiation, annual or facilities fees.
- No Long-term Commitments: Month-to-Month memberships.
- No Collections, EVER!
Cancellation Policy
- Membership Cancellations: 30 day written notice.
- Yoga & Group Class, Pilates Reformer Session and 1:1 or Buddy Cancellations: 2 hours prior to session or appointment start. No-shows and late cancellations may result in a fee commiserate with the class/session price and demand.
Appointment Policy
- Bookings are requested on all visits to ensure availability of space, equipment and assets.
- Sauna sessions are 30 minutes in duration and for women only. Our sauna is available to up to three students at a time. If you’d prefer a private sauna session, it is available to all for a fee and is complimentary to Well+ members.
- Waitlist Priority: Active Members in good financial standing receive priority wait list promotion, ahead of passholders and guests.
Inclusivity
- Our community is diverse, and we celebrate and honor that diversity through creating a safe place for all people to join in our yoga studio, gym space and programming. All are welcome here regardless of ancestry, religion, sex, national origin, sexual orientation, age, citizenship, gender identity, nationality, cultural origin, physical ability, veteran status, size, age, sexuality, or any aspect that can cause difference. We do not tolerate harassment or hate speech of any kind, and welcome your communication on how we can do better where we might fall short.
Infectious Diseases
- We do our best to maintain a clean facility. We clean throughout the day and deep clean twice per week. Additionally, we have clean air with significant investment in our HVAC system to allow for MERV13 filtration and with the addition of air purifiers strategically placed throughout the studio. We cannot guarantee avoidance of infectious diseases, but certainly have take precautions that generally exceed industry standards to minimize the spreading of them.
As part of our commitment to providing flexibility and convenience, we offer a membership hold option under the following conditions:
1. Eligibility: Members (with Well- prefix) are entitled to one hold per calendar year.
2. Duration: Holds must be for a minimum of 7 days and a maximum of 30 days.
3. End Date: All holds require a specified end date at the time of request.*
* We understand that life is unpredictable and will compassionately support you through extenuating circumstances.